The Dynamics GP Team will be creating blog posts this year related to Year-End closing processes for Dynamics GP.  Below is the schedule of upcoming blog posts.

November 15, 2011 – Year-end Closing 2011 for Microsoft Dynamics GP: Install & Upgrade
November 17, 2011 – Year-end Closing 2011 for Microsoft Dynamics GP: US Payroll

November 22, 2011 – Year-end Closing 2011 for Microsoft Dynamics GP: Inventory
November 24, 2011 – Year-end Closing 2011 for Microsoft Dynamics GP: Receivables Management

November 29, 2011 – Year-end Closing 2011 for Microsoft Dynamics GP: Payables Management
December 01,…

How to Secure your Word Template Documents in Dynamics GP 2010

The following short video will cover how to secure a Word Template in Microsoft Dynamics GP…

Keeping Report Writer in Synch with Word Templates

If you are working with a specific report in report writer and are using a word template to print the report, one thing that you have to keep in mind is that…

The payroll year end update is a key component to the year end process. It is very important to ensure the payroll year end install and upgrade goes as smooth as possible.  Review the install and upgrade tips below to ensure your payroll year end update installation is successful!

Install and Upgrade Overview

1. The 2011 payroll year end release is only available for Microsoft Dynamics GP 10.0 and Microsoft Dynamics GP 2010.

2. The Microsoft Dynamics GP 10.0 release is an EXE file. If you would like to push the update out to client workstations, the MSP for Microsoft Dynamics GP 10.0 can be downloaded from the link below:

https://mbs.microsoft.com/customersource/downloads/servicepacks/MDGP10_FAQNewPatchProcess

3. The Microsoft Dynamics GP 2010 release is an MSP file.

4. All MSP and EXE files are cumulative. All prior service packs, hotfixes, compliance, and year end updates are included in the most recent release.
a. For example, Service Pack 2 is included in the most recent update for Microsoft Dynamics GP 2010.

5. The update must be installed at all servers and workstations that have a Microsoft Dynamics GP installation otherwise a version error will occur when launching Microsoft Dynamics GP.

Pre-Install and Upgrade Tips

1. Backup the DYNAMICS database and all company databases prior to installing the year end update.

2. Export all modified reports and forms to package files.   (Microsoft Dynamics GP | Tools | Customize | Customization Maintenance).

3. Make a backup copy of the modified reports and forms .DIC files.  Refer to the Dynamics.set file for the path to the modified .DIC files.

4. Configure a test environment to test the upgrade prior to installing in the live environment.

Install and Upgrade Tips
1. The user running the MSP or EXE update must have local admin rights on the workstation or server operating system.

2. When installing the update at the first machine, there are two components to the installation:
a. Upgrade the application install
b. Upgrade DYNAMICS and all company databases in Microsoft Dynamics GP Utilities

3. Typically, the update is installed at the SQL Server first to upgrade the databases in Microsoft Dynamics GP Utilities.

4. Verify the Microsoft Dynamics GP installation used to upgrade the databases includes all additional product installations.  For example, if Project Accounting is used, verify…

There has been lots of questions around the recent passing of the Payroll Tax Cut in 2012.  Below are a few tips that I hope will help alleviate your stress as you run your first 2012 payrolls!

• With this tax cut / extension should we use the 2011 federal tax tables or 2012?
  I have contacted the IRS and verified we should be using the 2012 federal tax tables that are released in publication 1035, see link:  http://www.irs.gov/pub/irs-pdf/n1036.pdf
  The Microsoft Dynamics GP 2012 Round 1 Tax Update has the correct rates installed.
  
  
• Did Microsoft implement the "Recapture" provision in the round 1 tax tables for 2012?
  No, we did not.  If you review the guidelines, the article indicates that the additional 2% will be paid in 2013 when the employee files their 2012 tax return. If that’s the…

Welcome to the Dynamics GP Support and Services Blog.  This new blog is designed to provide you the insights, knowledge, and challenges that our support engineers tackle every day.  Microsoft has two other blogs, one that provides a product focus called Inside Microsoft Dynamics GP and the other has development focus called Developing for Dynamics GP, we thought it was time to have one with a Support focus.   With content supplied from Microsoft's own support teams we will focus on topics like:  

With the release of Dynamics GP 2010 R2 there is a new letter function for Collections Management called @%AllPartiallyAppliedCreditDocuments%@ that I wanted everyone to be aware of and also how this new function actually works.

Within the Collections Management Letter Maintenance window, if you select…

It is not recommended to run the Check Links process on Analytical Accounting (AA) at this time (in GP 10.0 and GP 2010).  The check links process may cause potential data loss for AA code assignments or other AA records if damaged data still exists in the AA tables from previous quality issues. 

If you are using AA, it is encouraged to be on the latest…

After installing the Microsoft Dynamics GP Add-in for Microsoft Word, you will need to add the Developer tab in Microsoft Word. The Developer tab is not added automatically and must be added through…

The following short video will cover adding Gridlines and Bookmarks in Microsoft Word to assist with modifications to Word Template Documents in Microsoft Dynamics GP 2010.

Adding Gridlines allows you to see the tables and cells…