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ID:19713
Title:3 Top Scenarios when I use Support Debugging Tool
URL:http://www.jivtesh.com/2011/12/3-top-scenarios-when-i-use-support.html
Description:

Mariano Gomez has an upcoming presentation - Five Support Debugging Tool Features You Should be Using Today with Microsoft Dynamics GP | Decisions Fall 2011. Mariano is one of the foremost experts on Support Debugging Tool – and I highly recommend you register and watch this presentation.

I thought I would share the 3 most common scenario’s, when I use the Support Debugging Tool  -

#1 Resolving security and permission issues

Last year with help from Rubal – I had built a page that let you find out the Security Task/Role associated with a Dynamics GP Window. I still use this page and the Security Report page while planning Security Roles. However, for resolving Security and permission issues – the Support Debugging Tool lets you do everything from inside Dynamics GP. See details here - Solving Security Privileges Errors Using the Support Debugging Tool - Developing for Dynamics GP

#2 Backup Table Data / migrate data between databases

You can use the XML Table Export/Import to transfer /backup table data. This is great when you are migrating data from test to production or vice versa.

Check out two examples - How to transfer Security Tasks and Roles between Systems - Developing for Dynamics GP and Dynamics GP SDT Essential Series 2 – Transfer AA Dimensions and Codes from Test to Production

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#3 Email screenshots of multiple Dynamics GP windows

This is one of the coolest features. If you are explaining a complicated issue – which involves showing multiple Dynamics GP Windows, this feature is a God Send. Instead of manually taking 4 separate screenshots, you can use one button in Support Debugging Tool to capture multiple screenshots!

image

 

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You can also attach the dex.ini and Dynamics.set file from this screen, and email the files!

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Thank you to David Musgrave and the MS team for this awesome tool!

For more details about SDT check out

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Date Added:December 01, 2011 10:59:07 AM
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