Another of my favorite of the seldom used GP modules is Refund Checks. GP has nice out of the box functionality to create return documents for customers (RMA, Sales Returns, Credit Memo’s), and most companies set these up and use them very effectively. Often though, I see a needless set of manual processes around how these documents get cleared and the customer actually gets paid back.

Here’s the typical process, I see it all the time:
· Create a debit memo, note cross reference, manipulate distributions
· Post the debit memo
· Apply the debit memo to the credit memo.
· Create a…