I recently received an inquiry about a GP 10 installation that suddenly stopped working. While posting a batch, GP had crashed, and would not launch again.
When the user tried to launch GP, they would receive a message saying that GP Utilities need to be run first: "You need to run Microsoft Dynamics GP Utilities before you can run Microsoft Dynamics GP."
But when GP Utilities launched, it then said that the Dynamics system database did not exist, and it had to be setup. "The Microsoft Dynamics GP system database has not been created for this installation."
It was as if GP had just disappeared from the machine and SQL Server.
Puzzled over this, I then checked the SQL Server to confirm that the databases did in fact exist. The database files were present, SQL Server Management Studio displayed them, and I could query them…