A while ago I posted an article on Modifying Microsoft Dynamics GP 2010 Word Templates which demonstrated the basic methods for customizing word templates for Microsoft Dynamics GP 2010.
In that article, I mentioned that if you were using Word 2010 to edit the templates, you would have an option to Maintain compatibility with previous versions of Word on the Save As dialog. See screenshot below:
I had recommended leaving this option checked, but indicated that it did not make much difference.... Well, I was wrong. The Dynamics GP support and development teams have seen issues with the Template Processing Engine (TPE) when this option is not selected. The original post has now been updated to clarify that the option must be left selected.
So, what does the option really do?
It turns out that not all .docx files are the same. There are some differences between Word 2007 .docx format and Word 2010 .docx format. When this option is selected, the Word 2007 .docx format is maintained. If you uncheck the option, the document will be saved in Word 2010 .docx format and the Maintain Compatibility option will not be available again for that…