Once again, Microsoft Dynamics CRM proves it is one of the best CRM products for customers and prospects looking for a best of breed solution. Check out some of the highlights from the latest Microsoft News Center press release highlighting Microsoft Dynamcis CRM.

REDMOND, Wash. — June 22, 2010 — Microsoft Corp. today announced that Microsoft Dynamics CRM has earned recognition from Forrester…

I must admit that I am new to CRM and related concepts. But this article, from Jacob Morgan, gives me a better…

This post intends to brief the list of Integration Models that are available and what's the preferable sequence in which we have to integrate the First Time records.

The Integration Models available are:

1. Account (CRM) to Customer (GP)
2. Customer (GP) to Account (CRM)
3. Flat Fee (GP) to Product (CRM)
4. Kit (GP) to Product (CRM)
5. Miscellaneous Charges (GP) to Product (CRM)
6. Order (CRM) to Sales Order (GP)
7. Price Level (GP) to Price List (CRM)
8. Sales Invoice (GP) to Invoice (CRM)
9. Sales Item (GP) to Product (CRM
10. Sales Order (GP) to Order (CRM)
11. Salesperson (GP) to ERP System User (CRM)
12. Service (GP) to Product (CRM)
13. UofM Schedule (GP) to Unit Group (CRM)

Alright, that's one long list, not so long though. Now we must understand what's the scope of this integration and once we install this integration model, what's the impact on CRM.

The following will be completely disabled in CRM once we install…